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How It Works

The 123fone Instant Dial service is a revolutionary service that allows you to make cheap international calls to over 100 international destinations worldwide from any UK phone.

It is simple to use. There are :

  • no accounts to open
  • no phone cards to buy
  • no extra bills from us to pay

You are charged by your service provider to call our numbers so it is them who will bill you - not us.

You can use the 123fone Instant Dial service from any phone including mobiles, home, office and payphones and your destination number will remain confidential as it will not appear on any phone bills.

To start using the 123fone Instant Dial service to make cheap international calls, all you need is a phone, the 123fone Instant Dial access number and someone to call!

How to Use Our Instant Dial Service

Using the 123fone Instant Dial service to make cheap international calls is as easy as 1,2,3...

Just follow the 3 simple steps below and you will be connected:

  • Find the country you wish to call from the rate finder table
  • Call the relevant 123fone cheap calls access number
  • Dial your overseas number in full (including the 00)

*Remember you can dial your destination number at any time during the prompt.

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How you pay for our service

When you make a call via our instant dial service, you pay for calling our instant dial access numbers. It is your service provider that will charge you - not us.

How is the call charged?

From the 1st of July 2015 OFCOM have changed to the way calls to 08 and 09 numbers are billed.

Call charges to our access numbers will be split into two parts:

• The ‘Access Charge’ – this is how much the customer’s phone company (landline or mobile provider) will charge the customer per minute for making the call

• The ‘Service Charge’ – this is the charge that is set by 123fone Just Dial as the provider of the service.

The sum of the ‘Access Charge’ and ‘Service Charge’ is the total cost of the call to our 08 & 09 cheap international access numbesr and will be detailed on your bill. Your service provider will make the distinction between the two charges on their bills.

The Total Cost of a call will = the Access Charge + the Service Charge

For example, if your phone company charges 5p per minute for calls to 084 and 087 numbers – that is their access charge, and if the service charge for a particular access number is 10p per minute, the call would cost 15p per minute (the service charge), plus 5p per minute (the access charge). So the call would cost a total of 15p per minute.

There are no further charges and no additional bills from us to pay. It's that simple!

When will the call charge start

You are charged per second by your phone company from the time you are connected to our service so please hang up after a short time if your call destination is engaged or your call is unanswered.

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Using Mobiles

You can use our access numbers from your mobile too. But please be aware that mobile operators may surcharge you for your calls to our access numbers.

How much you will be charged depends on your mobile operator and which call plan you have.

We advise you to get in touch with your mobile phone provider to double check their rates to our access numbers before calling.

If you wish make cheap international calls from your mobile, we recommend you consider using our Topup2talk service.

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Using Payphones

Our access numbers are accessible from any UK phone including payphones.

If you are using payphones, there may be surcharges for calls to our access numbers, so please check before making your call.

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Terms & Conditions of Use

123fone Instant Dial Service

  • You must have the bill payer’s permission before using our service
  • You are charged from the time of connection to our service
  • Please hang up after a short time if your call is engaged or unanswered
  • Calls to our access numbers cost the ‘per minute’ service charge shown plus your phone company's access charge
  • For customer services, please call 033 3321 8705
  • Services provided by New Call Telecom Limited, registered number 04226697, 6 Snow Hill, London, EC1A 2AY.

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